View Basket   Checkout  
Natural Selection >> Privacy Statement

Privacy Statement


Privacy Policy Statement

We are committed to protecting and safeguarding your personal data. As part of this commitment, we are updating our privacy policy to meet the high standards of the new European data protection law, known as the General Data Protection Regulation (GDPR). We also protect your details as required by UK Data Protection Acts 1984 and 1998.
Our Natural Selection (Health Issues Ltd) tries to be as open as it can be in terms of giving people access to their personal information.

This privacy policy explains how we use any personal information we collect about you when you use this website.

Our website is hosted by Dual Media.
What information do we collect about you?

·        When someone visits we use a third party service,Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
·       We collect information about you to process your order and to manage your account.

As part of the payment process, you will be automatically taken to a secure website hosted by a third-party payment company sage Pay where you will be required to enter your payment details.

Once payment is complete, you will be redirected back to our website and see confirmation of placing the order. See Sage Pay Privacy Policy for details.

At the end of the ordering process, we give you the option of storing your details by becoming a member.

How will we use the information about you?
Ordering - Customers

When creating an order we collect and store the following information.

Telephone number (optional),
Billing Address,
Delivery Name and Address,
Order item details.
We do not store/hold payment details ourselves. These details are held by ONS for Seven Years in line with legal tax requirements.  Details can be deleted at this time if requested.

We will not share the information we hold about you with anyone!

·        Members area
This is a way of being able to access your previous orders, online and pre-filling contact details on future orders.

Name, Address (optional), Email, Phone Number (optional)

Those details that are optional are not required but if stored are used to make ordering in the future quicker and easier. All details can be updated in the Users Area at any time.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at

Or write to us at the following address
Health Issues  
Sutton Business Park
Restmor Way

We want to make sure that your personal information is accurate and up to date.
You may ask us to correct or remove information you think is inaccurate.
You can delete your information from the Members section but we hold order information for seven years in line with legal tax requirements.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own policies.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.

This privacy policy was last updated on 10th May 2018.

How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:

By email at

Or write to us at

Health Issues 
Sutton Business Park
Restmor Way